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Production & Fulfillment

FULFILLMENT TIMELINES 

Our elves are hard at work, putting your coveted toy order together. Here are our current timelines by product type.

If we have a delay that extends beyond this timeline, we will contact you regarding the issue. All product pages include information regarding whether or not a specific product is made to order. Please consult the product page for details.

 Description

Current Timeline

 

Made to Order

EXPECT ADDITIONAL DELAYS DUE TO POST-HOLIDAY VOLUMES Most items running 7-10 days

The following products are experiencing longer than normal delays due to supply chain issues:

RGB Cabinet Lighting

 

 

Stocked Items

 

1-3 days except when combined with Made-to-Order products

 

Gameblades

 

7-14 days

 

Pinball Toppers

 

All toppers run 14-21 days, manufacturer dependent

International Orders with Drop Shipped items Please add an additional 3-4 days fulfillment time to orders with multiple shippers. Drop shipped items are consolidated in the US prior to international shipping.

 

Want to know if your toys have shipped? Log on your account and check the shipping status. Once your order has shipped you will automatically be notified via email with tracking details. US domestic orders may ship in multiple shipments depending upon the manufacturer!