How to Request a Return or Cancellation

If you need to request a return or cancellation for your order, you can do so from your order page.

1. Open your order page or the returns link on our website
2. Sign in to your customer account using the email address you used for your order
3. Enter the 6-digit verification code sent to your email
4. Open your order
5. Select the option to request a return or cancellation, if it’s available for that order
6. Follow the steps shown on screen and submit your request

Important things to know:

• You can submit return requests only for orders that are fulfilled or partially fulfilled
• Return availability depends on the order and our store’s return rules