Thank you for your continued support during these unprecedented times. While we are running on a full crew, we are still experiencing delays. As a result you can expect the following:
- Expect delays in order fulfillment from 5-7 days. We are working hard to turn things around quickly however heavy volumes combined with supply chain challenges are most frequently the cause of delays.
- FIRST CLASS INTERNATIONAL SHIPPING is temporarily disabled due to service inconsistencies and extreme delays. We cannot reliably count on this service and apologize for the inconvenience.
- Shipping delays may occur, especially for expedited services given increased demand for postal services across the globe.
- Support request response times are delayed given heavy volumes. Please DO NOT email us to request timelines regarding your order as estimates are difficult to predict at this time.
We thank you for your patience and support- our goal is to continue to improve our fulfillment times through operational efficiencies and improved supply chain management.